Chief Quality Officer

Responsible for maintaining the facilities system-wide Quality program; to include data collection, aggregating and analyzing data, maintaining policies and procedures. Facilitates alignment between improvement initiatives and the organizations strategic plan; directs the day-to-day execution of the strategies and tactic necessary to successfully improve the outcomes and results of the organization.

( To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

• Provide training and Guidance to QC and QA functions in their separate spheres of operations. Work with HOD’s / COD’s to establish long term goals for both departments.
• Ensure voice of the customer is heard by both groups and the rest of the organization.
• Interact with Senior Management at the OEM to understand their expectations and translate actionable activities within QC or QA as appropriate.
• Leads and is ultimately responsible for Quality (QA & QC) activities throughout the MOBIS Georgia plant.
• Ensure that projects are implemented in a timely manner and improvements are sustained by the organization.

Quality Assurance & New Model Launch Management (MOBIS Product Development System / APQP)

• Improvement of CS/RS related claims as well as quality cost
• Manage monthly claim process, recall/campaign and service action
• Manage external issues such as NHTSA , IQS/VDS, IATF, etc.
• Control internal communication with related teams about field issues

Quality Control

• KPI Management
• Profitability Improvement / Customer Incoming Quality (ppm) / Man Power (Salary & Hourly) / Policy Demerits (Customer Line Stop & Safety)

Internal/External Quality Index Management

• Internal/Customer Issue per day
• Supplier/Process Quality (ppm)
• Supplier Chargeback

Supervisory Responsibilities: Yes

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience:

• Experience: 10 years
• Managerial Experience: 8+ years
• Education: Bachelor’s Degree (BA/BS) required, MBA desired
• Degree Field: Engineering, Quality, or related field.
• Equivalent Experience/Education: 15 years of experience in a manufacturing/automotive field
• Communication Skills: Advanced
• Foreign Language Required: No. If yes, what language? N/A
• Foreign Language Skill Level: N/A
• Mathematical Skills: Intermediate
• 5+ years of automotive Quality Assurance experience
• 5+ years of automotive Quality Control experience
• OEM or Tier 1 supplier manufacturing experience preferred.

Required Knowledge, Skills, & Abilities:

• Strategic Planning
• Operations Management
• Strategic Project Management
• Leadership
• People Management