Senior Manager, Development Analytics
- Define and execute the analytics strategy for Americas Development, ensuring alignment with executive priorities, business objectives, and operational needs.
- Oversee the design, development, and maintenance of scalable data pipelines, data models, and centralized data assets to ensure accuracy, consistency, governance, and long-term usability.
- Lead the delivery of executive and operational dashboards, reports, and visualizations that surface key insights, track performance, and support business decisions.
- Partner with Development, Operations, Finance, and executive stakeholders to translate business questions into analytics requirements, measurable outcomes, and actionable recommendations.
- Champion data literacy across the organization by developing training, documentation, and adoption support for new reporting tools and analytics solutions.
- Implement analytics best practices, including data quality standards, documentation, version control, access controls, governance routines, and reproducible analyses.
- Identify opportunities to automate manual reporting processes, improve data quality, and increase efficiency through scalable analytics solutions.
- Evaluate emerging analytics capabilities, including AI-enabled tools and self-service reporting, to enhance decision-making and operational effectiveness.
- Manage, mentor, and develop analytics team members and support resources; set priorities, review work for quality, and ensure deliverables create measurable business impact.
- Establish KPIs and measurement frameworks to monitor progress, communicate performance trends, and report outcomes to stakeholders.
- Bachelor's or master's degree in Mathematics, Analytics, Computer Science, Business, or a related field;
- Minimum of 6 years of relevant analytics, business intelligence, or data strategy experience required.
- Strong background in data warehousing, ETL/data pipelines, business intelligence, and reporting platforms such as Looker, Tableau, Power BI, or similar tools.
- Experience with BigQuery, Google Cloud analytics tools, cloud-based data platforms, and modern data architecture concepts.
- Familiarity with CRM platforms, preferably Salesforce, and the ability to connect CRM data to reporting and analytics solutions.
- Working knowledge of automation, self-service reporting, and AI-enabled analytics capabilities preferred.
- Proven ability to manage and prioritize stakeholder expectations, balance competing priorities, and deliver high-quality work in a fast-paced environment.
- Demonstrated ability to manage projects to established timelines, scope, and budget expectations.
- Ability to lead, coach, and develop others while fostering accountability, collaboration, and continuous improvement.
- Strong problem-structuring and problem-solving skills, with the ability to resolve process and technical challenges in a calm, measured, and solutions-oriented manner.
- Experience designing dashboards, metrics, and reporting solutions for senior executives and operational teams.
- Demonstrated knowledge of statistical techniques, market planning analysis, performance measurement, and business trend interpretation.
- Deep knowledge of data modeling, SQL, analytics best practices, data governance, and data quality management; familiarity with Python or R preferred.
- Strong data visualization, data storytelling, executive communication, and presentation skills.
- Demonstrated knowledge of hotel operations, hospitality development, competitive market dynamics, and the ability to access and interpret relevant business information.
- Number of employees supervised: Direct 1
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