Field Service Engineer

Job Description

Job Description

Imperial Imaging is currently seeking an experienced Field Service Engineer to service medical imaging equipment in the Atlanta, GA area . This position will be responsible for planned maintenance, troubleshooting, and corrective maintenance of medical imaging equipment onsite at customer facilities. This position could involve overnight travel on occasion for service or educational/training events. Benefits include health insurance as well as company provided vehicle, laptop, cell phone, tools.

Preferred Skills and Experience:

• Associates degree in electronics
• 5+ years experience as a field service engineer in the medical imaging industry
• Training on the following OEM’s is a plus:
  • Konica Minolta : DR/X-Ray
  • Del Medical : DR/X-Ray
  • Fuji : DR
  • Sedecal : X-Ray
  • Quantum : X-Ray
  • Carestream : DR/X-Ray
  • GE : X-Ray/OEC C-Arms/Flouro/CT/MRI
  • Siemens : X-Ray/Flouro/CT/MRI
  • Philips : X-Ray/Flouro/CT/MRI
• Detail-oriented and self-motivated individual that takes pride in quality work and customer service
• Excellent communication skills with both internal team and customers
• Proficient with Microsoft 365

Responsibilities include but not limited to:

• Provide an industry leading level of customer service and support through customer events that include but not limited to: planned maintenance, technical support, troubleshooting and repairs on all types of x-ray equipment, digital imaging, c-arms, ultrasound and fluoroscopy.
• Installation of imaging equipment which could include some project management with onsite visits and planning with customers and contractors to ensure necessary room specifications are met for a smooth installation process
• Completion of all required state and federal paperwork associated with the installation of medical imaging equipment
• Managing assigned tickets with efficiency
• Managing expectations both internally and externally with clear communication
• On-call rotation with peers for after hours, weekends, holidays
• Completion of all administrative duties and managing tickets, time, expenses in CRM

Imperial Imaging is a diagnostic imaging distributor and service company serving the Southeast US. We serve the medical community to help improve the effectiveness and efficiency of their radiology assets.

Company Description

Imperial Imaging is a diagnostic imaging distributor and service company serving the Southeast US. We serve the medical community to help improve the effectiveness and efficiency of their radiology assets.