Remote Customer Happiness Representative
Job Description
Job Description
Overview
We are seeking an enthusiastic and empathetic Remote Customer Happiness Representative to join our remote team. In this role, you will provide top-tier support to customers through phone, email, and chat, ensuring that every interaction leaves a positive and lasting impression.
Responsibilities
Respond to customer questions and concerns across phone, email, and live chat
Help customers navigate services, forms, and documentation
Update and maintain accurate records in the CRM system
Collaborate with internal teams to resolve issues quickly and effectively
Deliver timely follow-ups and proactive communication to customers
Maintain professionalism, patience, and positivity, even during busy periods
Qualifications
Prior customer service or support experience preferred but not required
Strong verbal and written communication skills
Tech-savvy and comfortable with Google Workspace, CRM tools, and Adobe PDF
Detail-oriented with strong organizational skills
Dependable with a quiet remote work environment and reliable internet
Top Attributes
Warm, empathetic, and customer-focused
Detail-oriented and organized
Tech-friendly and eager to learn
Benefits
$24 per hour
Full health insurance for full-time employees
Company-provided equipment
Training and continuous team support
Company Description
We are a growing company looking to hire motivated individuals!
Company Description
We are a growing company looking to hire motivated individuals!
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