FOS-JFK Flight Ops ACC Tower Liaison, DPS

How you'll help us Keep Climbing (overview & key responsibilities) The Flight Operations ACC Tower Liaison serves as a subject matter expert supporting Line Operations, the JFK Chief Pilot Office and Delta Professional Services (DPS). This part-time role is based in Atlanta (ATL) and assigned to John F. Kennedy Airport (JFK), providing operational support within the Airport Customer Center (ACC). The Liaison plays a critical role in real-time flight operations, ensuring coordination and communication between pilots, ACC teams, and other operational departments. **Key Responsibilities** + Act as the primary point of contact for pilots regarding operational issues at ACC. + Support pilots during safety-related events, MCC coordination, and conflict resolution. + Facilitate cross-divisional communication within ACC to resolve operational challenges. + Liaise with CPO and other departments to ensure timely problem resolution. + Monitor operational communication channels to mitigate disruptions. + Analyze flight schedules and collaborate with ACS to identify and address operational impacts. + Monitor and assist with DOT 3/4 compliance. + Evaluate pushback delays for accuracy and identify operational trends. **Shift Structure** Coverage is provided 7 days a week, 365 days a year. What you need to succeed (minimum qualifications) + Former Delta pilot. + Consistently prioritizes safety and security of self, others, and personal data. + Embraces a diverse set of people, thinking and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + **Preferred Skills & Experience** + Chief Pilot experience + Check Airman + Extensive international flying experience, including familiarity with global airspace, regulations, and operational procedures + Strong organizational and leadership capabilities. + Familiarity with Flight Operations infrastructure. + Excellent communication and presentation skills. + Proficiency in Office 365 and Delta/DPS software. + Ability to work in a fast-paced, detail-oriented environment. + Experience with Microsoft Office, Smartsheet, DBMS, OSS. + **Core Competencies** + Analytical Thinking **:** Solves problems using logic and reasoning. + Problem Solving: Makes critical decisions within company procedures. + Attention to Detail: Produces compliant, error-free work on time. + Diversity & Inclusion: Works respectfully with all individuals. + Integrity: Maintains high ethical standards. + Innovation: Thinks strategically and creatively. Benefits and Perks to Help You Keep Climbing + Space Available Personal Travel to include eligible dependents. + Medical, Dental and Vision Plans available. + Profit Sharing + 401(k) match (following one year of service). Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here