Automotive Service Advisor

Job Description

Job Description

At Beaver Mazda, we’re building something special—a dealership where passion, energy, and commitment drive everything we do. Our team is small but mighty, and every member plays a critical role in our success. This is a place for go-getters who bring intensity, accountability, and a drive to see things through.

We need a Service Advisor who thrives in a fast-paced, high-energy environment, is eager to learn, and is ready to help build a dealership from the ground up. If you love Mazda’s performance-driven lineup, enjoy helping people, and have the grit and determination to make things happen, we want you on our team.

What We Offer

• Competitive Pay & Longevity Bonuses – Earn between $70,000 - $200,000 annually, plus Christmas bonuses as a token of our appreciation.
• Special Family Days Off – Celebrate life’s most important moments with paid time off for your spouse’s and children’s birthdays..
• Fully equipped onsite gym to stay active and healthy.
• Onsite hair salon & nail salon for convenience and self-care.
• Onsite restaurant offering delicious meals so you can fuel your day without leaving work.
• 401(k) Retirement Plan, Health, Vision, and Life Insurance, Health Savings Account, Paid Time Off

What You’ll Do

• Be the primary point of contact between customers and the service department.
• Greet customers, understand their vehicle service needs, and offer recommendations.
• Schedule service appointments and maintain accurate customer records.
• Provide clear explanations of repairs and ensure customer satisfaction.
• Coordinate with technicians and service teams to ensure an efficient workflow.

What We’re Looking For

• Previous experience in an automotive service advisor or customer service role is preferred but not required.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• A positive attitude, strong work ethic, and team-oriented mindset.
• Valid driver’s license (required).
• Spanish-speaking ability is a plus.

Additional Details

• Job Type: Full-time
• Shift: 10-hour shifts, including weekends (rotating schedule).
• Location: In-person in Cumming, GA (must be able to commute or relocate before starting).

My Promise

At Beaver Mazda, we believe in creating a workplace where we celebrate each other’s success, it’s cool to care, we take pride in our work, and we push each other to be the best at what we do. If you're looking for a place where your effort is valued, your growth is encouraged, and you’re surrounded by a team that genuinely cares, we’d love to have you on board. We believe that our success begins with yours. Success means something completely different depending on the individual. It is my promise to you that we are fully dedicated helping you realize success as you define it. Welcome to Beaver Mazda.